Terms and Conditions
Your statutory rights are not affected. The Purchaser is responsible to be aware of the Terms & Conditions before ordering from the company Flexi Plates Uk Ltd for they form a contract between both parties. Placing an order through the website, you agree to accept the Terms & Conditions and a legal binding contract is in force between the Company Flexi Plates Uk Ltd and the purchaser.
Plates supplied from this company Flexi Plates Uk Ltd are sold to you the purchaser as Show Registration Plates which are made and supplied for "off road" use only, car shows exhibitions, private land etc, where the law does not apply. Non reflective backings are used & are not road legal.
Due to the restrictions of trade given by the ' DVLA ' all registration plates, legal or not will be sold to the Purchaser on the basis of being for show use only and not road legal for use on Uk roads and the Purchaser may risk prosecution it the registration plates are used on UK highways.
The purchaser understands that no warranty is offered on any item bought on the website due to the nature of use (see returns policy for more details).
Plates will be made as per the spacing requirements given by the purchaser. The Company Flexi Plates Uk Ltd takes no responsibility in any way if the purchaser does not enter the spacing as required when ordering.
The responsibility lies with the purchaser to ensure all details given to the company Flexi Plates Uk Ltd via the Internet are correct. We hold no responsibility if the details are entered incorrectly. If an item marked legal on the Website is selected, it does not guarantee that the plates are legal. I.e. if the spacing is incorrect, but the item has the legal font. The company Flexi Plates Uk Ltd will not be held responsible for any fines or convictions incurred.
If the Company Flexi Plates Uk Ltd is unable, or unwilling to fulfil an order for any reason, then a full refund will be given. The liability on the companies half will be to the order value alone.
There is to be no 14 day Cooling Off period for personlised goods sold as orders are unique/personlised to your requirements and work is carried out right away. Refunds/returns are not given/accepted if you simply change your mind, buy the wrong size or don't like it. This is in accordance with the UK distance selling regulations. Transactions cannot be cancelled and refunds cannot be given. Any liability that the Company Flexi Plates Uk Ltd has will be to the order value alone, minus any costs already accrued. Claims for damages, interest or any other costs incurred, the Company Flexi Plates Uk Ltd will not be responsible for.
Essential information we collect
In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in.
We do that in order to:
● remember who you are after you log in so that you do not need to authenticate at each click;
● monitor if our website is running with the high performance we are dedicated to
● let you browse between products without having to start back from the home page at each click;
● remember if you put something in your shopping cart before you decide to checkout
Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.
If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
If you have subscribed using the link on the home page and given your consent some data may be used to send you information such as a newsletter. You can unsubscribe at any time.
How do we process your information?
We use an external provider to run our store,
BigCommerce. BigCommerce is based in the US andis a participant in the EU-US Privacy Shield Framework and committed to providing best-in-classservice and data protection. You can check its participation in the Privacy Shield here on theofficial site of The International Trade Administration (ITA), U.S. Department of Commerce.
Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services.
Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), but we also use accredited companies to process your credit card information such as Stripe and Paypal.
We currently only integrate with a 1 shipping company to fulfill your orders which is Royal Mail. Partnering with highly specialized external companies allows us to focus on what we do best selling great products.
How can you control your personal data?
If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honoured to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.
How long do we keep your data?
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.
Do we have any legal obligations when handling your data?
We might need to share your personal information to comply with applicable legal obligations. For example, we might need to keep records for tax reasons or fraud detection.
Who can you reach out to for privacy matters?
You can contact our Data Privacy Leader by emailing us here: firstname.lastname@example.org
Do you need to lodge a complaint?
If you have any privacy complaint, you have the right to lodge a complaint with our supervisory authority by emailing us email@example.com